Landlord's Guide to Replacing Carpet & Flooring
Apartment Maintenance Training
Training your Maintenance Personnel in the following areas can save you thousands every year. Training helps reduce wasted time and helps ensure maintenance tasks are performed properly and on schedule. Here's a simple course outline I created for onsite training of apartment maintenance personnel.
Carpet and Flooring Maintenance Outline
I. Performing Scheduled Inspections
II. Damage Prevention Measures
III. Recognizing Floor Problems
IV. The Floor Replacement Rule
V. Preparing for the Flooring Installers Arrival
VI. Using the Tricks of the Trade
VII. Vinyl Floor Preparation Techniques
VIII. Proper Floor Care
What does a maintenance person do?
Maintenance Technicians must perform repairs on apartments, perform daily tasks as well as a perform preventative maintenance program; Be able to multi-task and communicate effectively with residents, staff, and vendors; Be able to work independently and maintain the buildings and common areas in the best condition at all times all while working in a timely manner.
Working knowledge of tools and appliances.
Knowledge of general maintenance processes.
Proficient in Basic Carpentry.
Minor Plumbing Skills.
Minor Electrical Skills.
Appliance Repair Skills.
Wall, ceiling and floor Repair.
Environmental and Work Hazards
Unpredictable weather, hot, cold, wet, humid, or windy conditions.
Loud noises, vibrations, atmospheric conditions,
Working in confined spaces such as elevators, stairwells, closets or small rooms.
Exposure to contagious diseases due to frequent contact with general public.
Contact with short-tempered, intoxicated, or aggressive people.
Exposure to harsh chemicals, electrical shock, heights, and fire.
Be able to sit, stand, reach, bend and stoop for extended periods of time and walk around the property several times daily.
Be able to lift, push and pull up to 100 pounds.
Ability to use standard maintenance equipment.
Express or exchange ideas.
Able to walk on uneven surfaces and climb flights of stairs several times daily.
Ability to tolerate stressful situations.
Able to detect potential signs of dangerous or emergency situations.
Ability to work with or without supervision.
Use common sense - use good judgment in making decisions and to work in a reasonable and safe manner.
Ability to consider alternative and diverse perspectives.
Able to communicate effectively both orally and in writing.
Interact effectively with people in a positive manner that engenders confidence and trust.
©2023 Alan Fletcher - All Rights Reserved.
All content is the opinion of the author.